![]() Plus you’ll get a bunch of new features! Need Help? We are not announcing the end of life yet, but if you are still running version 4.4, you should start working on your plans to upgrade to RT 5. For example, the new feature above is only available in RT 5.0.5. Upgrade Planning for the 4.4 SeriesĪs you plan your upgrade, note that the 4.4 series is very much in maintenance mode and receiving only important bug fixes. We've been using it in our RT for a few months and it's a big help. We think this will be very helpful for project managers keeping track of tickets for multiple different team members. Check out the video below to see it in action. Using the new _SelectedUser_ placeholder and the new dashboard component, you can now get that type of search to show tickets owned by other people. Normally that search shows tickets owned by the currently logged in user, so you'll see your own tickets. ![]() One is a new dashboard component that allows you to select a different user to display tickets in searches like "10 Highest Priority Tickets I Own". Select Different Users for Saved Searchesīut this release isn't only about security updates, we have some new features also. Details on the recommended changes are in the forum post and also in our updated documentation. Your Apache or nginx (or other web server) configuration is managed outside of RT, so we can’t update it automatically as part of the upgrade. ![]() We are also recommending an update to your web server configuration. We recommend that all RT users upgrade to get these security updates. Details on these fixes are in the release notes linked in the forum posts below. In addition to a batch of updates, new features, and fixes, there are several important security updates provided in these releases. RT version 5.0.5 is now available, along with RT 4.4.7.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |